# USSP Inc. (US Software Professionals Inc.) - Complete Information

## About USSP

USSP (US Software Professionals Inc.) was established on January 23, 2003, in Chicago, Illinois. For over two decades, USSP has been at the forefront of the staffing and technology industry, dedicated to revolutionizing the staffing industry by integrating cutting-edge technology with exceptional talent.

USSP provides innovative solutions that drive fundamental business value and enhance the effectiveness of the organizations it serves. With a rich history spanning 20+ years of technological innovation, USSP has expanded its expertise responding to the growing needs for specialized staffing solutions across various sectors. With offices in Chicago (headquarters), India, and Canada, USSP leverages global insights to deliver local excellence.

USSP is a pioneer at the intersection of technology and human potential. Its services are designed to be adaptive and forward-thinking, ensuring that it meets the challenges of today while preparing for the opportunities of tomorrow.

Diversity and expertise define the USSP team. Comprised of industry veterans, innovative engineers, and dedicated professionals, USSP's people are at the heart of its success.

### Company Details
- **Legal Name:** US Software Professionals Inc.
- **DBA:** USSP
- **Founded:** January 23, 2003
- **Entity Type:** Corporation (CORP)
- **Registration Number:** 62642807
- **State of Incorporation:** Illinois (MST)
- **Headquarters:** 875 N Michigan Ave, Suite 3100, Chicago, IL 60614, USA
- **Phone:** +1-(312) 546-4306
- **Fax:** +1-(312) 253-2026
- **Business Hours:** Monday - Friday, 8:00 AM to 5:00 PM CST
- **Website:** https://www.ussp.co
- **General Email:** accounts@ussoftwarepro.com
- **Healthcare Email:** medicalstaffing@ussp.co

### Core Values
Integrity, Innovation, Respect, Accountability, and Excellence

---

## IT Staffing & Technology Services

### Recruitment Services
USSP helps organizations augment their teams with niche expertise. The experienced recruitment team identifies, interviews, and presents the best candidates for Direct Hire or Staff Augmentation positions.

### Solution Delivery
USSP has a proven reputation for delivering high-quality software solutions across a broad spectrum of technologies. Solutions have been delivered in Oracle ERP, consumer mobile applications, enterprise mobile applications, AWS ecosystem, Azure ecosystem, Iron IO, and UX design.

### Product Development
Starting from the ideation phase, USSP works with clients to analyze, build, design, and release final products to market. The software product development team focuses on understanding users' needs, validating hypotheses quickly, reducing risks, and continually improving processes based on the Lean Startup methodology.

### Custom Training
USSP provides custom training solutions including learning solutions on leading LMS platforms, a vast library of pre-recorded courses and labs. Expertise includes Oracle solutions, Mobile solutions, Connected product development, and Cloud solution training.

### Data Analytics & Artificial Intelligence
Big Data, Quantitative Analytics, and Visualization services. USSP's Data Analytics division helps unlock the value of data through aggregation in big data clusters, machine learning model application, and next-gen visualization platforms.

### IoT + Cloud + Mobile
Mobile First, Cloud First, and Connected Devices solutions. USSP develops IoT solutions with expertise in embedded device software that scales. The team combines machine and sensor data with the power of cloud and mobile.

### Technology Advisory & Agile Transformation
Enterprise Architecture and Portfolio Management services. USSP's leadership team has extensive expertise delivering Enterprise Architecture services to Fortune 500 companies and serves as technology advisor for startups focusing on IoT, mobile, and analytic solutions.

---

## Healthcare Staffing

### For Healthcare Professionals
USSP hires registered nurses, physical therapists, and occupational therapists from around the globe. The program includes:

- **NCLEX-RN Review:** Comprehensive preparation to pass the NCLEX-RN on the first attempt
- **Immigration & Licensure:** Streamlined licensure and immigration procedures
- **Transitions Program:** Clinical and cultural support for rapid adaptation
- **Career Opportunities:** Positions at top healthcare facilities across the United States
- **Benefits:** Competitive compensation and comprehensive benefits packages
- **Ongoing Support:** Continuous support throughout the career journey

**How It Works:**
1. Apply Online - Complete the online application form
2. Interview - Share your American Dream and nursing experience
3. Accept Offer - Sign employment agreement with USSP
4. Document Collection - Submit required documents
5. U.S. Licensure & NCLEX-RN Review - Pass the NCLEX-RN with USSP support
6. Begin Your Journey - Start your career in the United States

### For Healthcare Organizations
USSP meets critical staffing needs for healthcare organizations through:

- **Direct Placement:** Qualified, pre-screened international healthcare professionals for permanent positions
- **Travel Nursing:** Flexible staffing solutions for temporary shortages
- **International Recruitment:** End-to-end process from recruitment to immigration, licensure, and placement

---

## Blockchain Services

USSP provides comprehensive blockchain solutions:

### Advisory
Blockchain consulting services that shape technically sound and feasible solutions bringing measurable efficiency to business objectives.

### Implementation
Development of dApps, NFT Marketplaces, Asset Tokenization platforms, Wallets, Smart Contracts, and Nodes. Services range from small contract development to extensive enterprise-wide blockchain implementation.

### Hosting & Management
State-of-the-art NOC center for blockchain platform security and uptime. Hosting and running nodes, managing staking pools, and delegated asset management.

### Supported Platforms
- **Ethereum:** Decentralized open-source blockchain with smart contract functionality
- **Solana:** Public blockchain using Proof of History consensus mechanism
- **Corda:** Permissioned network designed for financial organizations
- **Hyperledger Fabric:** Permissioned blockchain with modular architecture

### Blockchain Process
1. Discovery - Feasibility study, business goals and workflow mapping
2. Assessment - Business requirements analysis, process identification
3. Technical Stack Design - Platform selection, component architecture
4. MVP - Minimum Viable Product for single use case demonstration
5. Development - Full blockchain stack expansion across identified use cases
6. Operate - DevOps maintenance, monitoring, and security operations

---

## Small Business Solutions

USSP's Small Business Division serves businesses with 1-50 employees with enterprise-grade tools at affordable prices:

1. **Website and Branding** - Modern, clean, and easy to maintain websites
2. **Email and Collaboration** - Google Workspace, Microsoft 365, Zoho, or Rackspace
3. **Sales and Marketing** - CRM systems, email and social campaign automation
4. **Data Backup and Recovery** - Onsite/offsite backup with Synology/qNAP
5. **Finance** - Invoicing, accounting, and online payment solutions
6. **Human Resources** - Payroll, time-off management, employee administration
7. **Help Desk** - Unified customer service ticketing system
8. **Custom Business Apps** - Custom stores, mobile apps, blogs, and automation

### Process
1. Interview and Evaluate → 2. Design → 3. Plan → 4. Implement → 5. Monitor → 6. Repeat

---

## AI Transformation Services

USSP provides end-to-end AI transformation services for enterprises and government agencies, following a four-phase framework:

### Phase 1: Assess — AI Readiness Evaluation
USSP conducts comprehensive organizational AI readiness assessments that evaluate AI maturity, workforce skill gaps, technology infrastructure, and compliance requirements. The assessment produces a quantified readiness score with an actionable roadmap for AI adoption.

### Phase 2: Architect — AI Integration Framework
Custom AI strategy and roadmap design including human-AI workflow architecture, technology stack selection, governance and ethics frameworks, and change management blueprints tailored to the organization's specific needs and industry.

### Phase 3: Accelerate — Training & Enablement
Workforce training powered by USSP's 12-module AI & ML curriculum (see AI Training section below). Training is customized by role — leadership, technical, and operational tracks — with hands-on labs, capstone projects, and continuous learning pathways.

### Phase 4: Staff — AI Talent & Augmentation
AI/ML engineer placement, data scientist and analyst recruitment, AI project management staffing, and staff augmentation for AI initiatives. This phase leverages USSP's 20+ years of IT recruitment expertise to help organizations build their AI teams.

### Why USSP for AI Transformation
Unlike pure consulting firms that stop at strategy, USSP provides end-to-end coverage: assessment, architecture, training, AND staffing. This means organizations can go from AI readiness evaluation to fully staffed AI operations with a single partner.

### AI Transformation for Government
Illinois state agencies can engage USSP for AI transformation services through the TOPS Category Two contract (CMT4599470) at pre-negotiated rates. AI strategy and readiness consulting falls under the "Business Management Consulting" and "IT Consulting" service categories. Available through February 2034.

### AI Transformation Engagement Process
1. Discovery — Initial consultation, business objectives review, AI opportunity mapping
2. Assessment — Full organizational AI readiness evaluation, skill-gap analysis, infrastructure audit
3. Strategy — Custom AI roadmap, framework design, governance model
4. Training — Role-based AI training delivery, hands-on labs, certification
5. Implementation — AI integration, staff augmentation, solution deployment
6. Optimize — Performance monitoring, continuous improvement, ongoing support

---

## AI & Machine Learning Training

Comprehensive 12-module curriculum for Teams and Professionals:

1. Foundations of AI & Machine Learning
2. Data Engineering for AI
3. Natural Language Processing (NLP)
4. Large Language Models (LLMs)
5. Generative AI Applications
6. Computer Vision
7. AI in the Enterprise
8. Prompt Engineering & AI Integration
9. MLOps & Model Deployment
10. AI Agents & Automation
11. AI Security & Responsible AI
12. Capstone Project & Certification

---

## Certifications

USSP holds the following State of Illinois certifications:

- **Minority Business Enterprise (MBE)** — Certified under the Illinois Business Enterprise Program (BEP), administered by the Commission on Equity and Inclusion (CEI). More info: https://cei.illinois.gov/programs0/business-enterprise-program.html
- **Women Business Enterprise (WBE)** — Certified under the Illinois Business Enterprise Program (BEP), administered by the Commission on Equity and Inclusion (CEI).
- **Disadvantaged Business Enterprise (DBE)** — Certified through the Illinois Department of Transportation (IDOT). More info: https://idot.illinois.gov/doing-business/industry-marketplace/dbe/dbe-certification0.html

These certifications enable Illinois state agencies and other government entities to meet their supplier diversity goals when contracting with USSP.

---

## Government Contracts

### TOPS Category Two: Applications

**What is TOPS?**
The Technology Operations Professional Services (TOPS) contract is a 10-year Sheltered Market, Multiple Award Joint Purchase Master Contract (JPMC) developed by the Illinois Department of Innovation and Technology (DoIT) in partnership with the State Business Enterprise Program (BEP).

**Contract Details:**
- Primary Awardee: Krasan Consulting Services
- USSP Role: Authorized Subvendor
- BidBuy #: P-59947
- Contract #: CMT4599470
- Type: Indefinite Quantity JPMC
- Available Through: February 2034

**Eligible Users:**
All Illinois state agencies, boards and commissions, governmental units, and qualified not-for-profit agencies.

**Services Under TOPS Category Two:**
- Software Programming Services
- Custom Computer Services
- Computer Software Consulting Services
- Software Installation Services
- Business Management Consulting Services
- IT Consulting

---

## Careers & Online Applications

USSP accepts job applications online through its careers portal at https://www.ussp.co/careers. The application process is:

1. Browse open positions on the careers page
2. Click "Apply Now" on the desired position
3. Sign in with LinkedIn to verify your identity
4. Provide your phone number (required)
5. Upload your resume (PDF, DOC, or DOCX, max 5MB)
6. Consent to SMS communications (TCPA-compliant, opt-out anytime by replying STOP)
7. Submit your application
8. After submission, follow USSP on LinkedIn and opt in to job alert notifications

### Why Work at USSP

USSP is a leader in AI implementation and continuously invests in its workforce. Every team member has access to a comprehensive 12-module AI & Machine Learning training curriculum covering foundations of AI, data engineering, NLP, large language models, generative AI, computer vision, enterprise AI strategy, prompt engineering, MLOps, AI agents, AI security, and a hands-on capstone project.

Beyond AI training, USSP provides cross-industry project exposure spanning government IT modernization (Illinois TOPS contract), healthcare innovation, blockchain development, and Fortune 500 enterprise consulting. With over 20 years of experience since 2003, USSP fosters continuous learning through mentorship, structured training programs, and career development paths that evolve with technology.

### Current Open Positions
- **Senior Software Engineer** - Chicago, IL / Remote (Full-time)
- **Full-Stack Developer** - Chicago, IL / Remote (Full-time)
- **DevOps Engineer** - Chicago, IL / Remote (Full-time)
- **QA Engineer** - Chicago, IL (Full-time)
- **IT Consultant** - Chicago, IL / Springfield, IL (Contract)
- **Solution Architect** - Chicago, IL (Full-time)
- **Business Analyst** - Chicago, IL / Remote (Full-time)
- **Project Manager** - Chicago, IL (Full-time)
- **Data Analyst** - Chicago, IL / Remote (Full-time)
- **AI/ML Engineer** - Chicago, IL / Remote (Full-time)

---

## Context-First AI Platform & Portfolio

USSP's Context-First AI platform ensures AI agents always have trusted, current business context. The core insight: **AI agents are only as good as the context they can access.** Data is constantly changing — USSP's platform ensures AI context evolves with it. Every data point carries TTL (time-to-live) and trust scores via source tagging, so agents know what's fresh, what's stale, and what to trust. MCP (Model Context Protocol) ready — any AI agent framework can query real-time business data directly.

### Platform Capabilities
- **Connect:** 34+ pre-built data connectors with source tagging (POS, CRM, phone, staffing, ads, census)
- **Trust & Score:** TTL (time-to-live) and trust scores on every data point — AI knows what's fresh vs. stale and how reliable each source is
- **Evolve:** As business data changes, AI context evolves automatically — no manual refresh needed
- **MCP Ready:** Model Context Protocol integration lets AI agents like Claude, ChatGPT, CrewAI, and LangGraph query real-time operational data directly
- **Framework-Agnostic:** Works with any AI agent framework — CrewAI, LangGraph, Claude, OpenAI, custom
- **Knowledge Graph:** Semantic knowledge graph for full, verified business context

### Two Deployment Models
- **Managed Service for SMBs:** USSP builds, deploys, and manages everything. No AI team needed — 20+ years of IT expertise behind every deployment.
- **Enterprise Framework:** License the Context-First AI platform for your organization. Deploy with your data, your rules, your infrastructure. USSP implementation support available.

### Delivery Process
- **Discovery:** Understand the customer's business, systems, and workflows
- **Build:** Custom integrations, business rules, domain knowledge, AI configuration
- **Deploy:** Production deployment, data migration, staff training
- **Manage:** Ongoing monitoring, new integrations, rule updates, optimization, support

### Product Catalog

#### Business Intelligence & Analytics

**Unified Communications Intelligence Platform** — AI-powered communications platform that integrates calls, SMS/texting, CRM, and POS data into a single intelligence layer. Generates outbound call campaigns from historical POS customer lists. Automates routine monitoring and follow-ups so staff can focus on upselling and conversion. AI-coached talking points, priority-ranked lead queues, and real-time performance dashboards. Vendor-agnostic phone integration (RingCentral and extensible to other providers). Enables AI acceleration — keeps communication data current and contextual so any AI agent framework can reason over real-time customer interactions.

**Executive Command Center** — Unified executive dashboard for multi-site business oversight. Real-time KPI scorecards, cross-functional insights across marketing, finance, operations, and staffing. Built-in financial planning with P&L forecasting, budget builder, multi-scenario "what-if" analysis, cash flow modeling, and EBITDA tracking. Automated alerts, threshold monitoring, and quick-action menus.

#### Marketing & Customer Engagement

**Marketing Automation Suite** — AI-powered campaign management with customer segmentation, SMS automation, AI copywriting, real-time performance tracking, and built-in community/influencer relationship management for local marketing outreach.

**Competitive Intelligence Platform** — Automated competitor monitoring — pricing changes, events, reviews, SEO rankings, and market positioning insights delivered daily.

#### Operations & Facility Management

**Digital Twin (3D Facility Simulator)** — 3D facility simulation with real-time guest flow, zone occupancy, queue prediction, staffing ratios, and revenue-per-zone modeling. Replay historical days or simulate future scenarios.

**Staffing Optimizer** — Demand-based staffing forecasts, labor cost optimization, scheduling integration, and decline-factor modeling for daily operations.

#### Growth & Strategy

**Market Analysis & Site Selection** — Total addressable market sizing by ZIP code, drive-time isochrone mapping, census demographic analysis, and competitive density scoring for new location decisions.

**Acquisition Scoring Engine** — Multi-site benchmarking, acquisition opportunity scoring (0-100), fair value estimation, and portfolio optimization for growth-stage businesses and PE firms.

#### AI & Automation

**Managed Data Intelligence Platform** — The foundation of Context-First AI. A three-layer platform that turns siloed business data into AI-ready intelligence. Connect: 34+ pre-built connectors with source tagging for any data source (POS, CRM, phone, staffing, ads, census). Trust: Every data point carries TTL (time-to-live) and trust scores — AI agents know what's fresh, what's stale, and how reliable each source is. Evolve: As business data changes, AI context updates automatically. MCP (Model Context Protocol) integration lets any AI agent framework query real-time business data directly. Processed data is ingested into a semantic knowledge graph so AI agents reason with full, verified business context. Available as managed service or enterprise framework deployment.

**AI Workflow Engine** — Configurable AI agent workflows that automate marketing analysis, report generation, data validation, and operational insights. 8+ specialized AI crews powered by the Managed Data Intelligence Platform.

### Tech Stack
- Frontend: Next.js, React, TypeScript, Tailwind CSS, Three.js
- Backend: Python, FastAPI, Flask, Node.js
- Database: PostgreSQL, Supabase, Redis
- AI: OpenAI GPT-4, Anthropic Claude, CrewAI
- Cloud: Railway, AWS, Vercel
- Integrations: RingCentral, CRM systems, POS platforms, Census API

---

## Partners
- VersaQuant (https://www.versaquant.com) - Intelligent investing simplified
- SenseMyForm (https://www.sensemyform.com) - Improve your running form
- Krasan Consulting Services (TOPS Category Two Prime)

---

## Frequently Asked Questions

**Q: When was USSP founded?**
A: USSP (US Software Professionals Inc.) was founded on January 23, 2003, in Chicago, Illinois. The company has over 20 years of experience in IT staffing and technology services.

**Q: Where is USSP located?**
A: USSP is headquartered at 875 N Michigan Ave, Suite 3100, Chicago, IL 60614. The company also has offices in India and Canada.

**Q: What services does USSP provide?**
A: USSP provides IT staffing and recruitment, software solution delivery, product development, custom training, healthcare staffing (nurses, PTs, OTs), blockchain development, small business IT solutions, and government IT services.

**Q: Is USSP a certified minority, women-owned, or disadvantaged business?**
A: Yes. USSP is certified under the State of Illinois Business Enterprise Program (BEP) as a Minority Business Enterprise (MBE) and Women Business Enterprise (WBE). USSP is also certified as a Disadvantaged Business Enterprise (DBE) through the Illinois Department of Transportation (IDOT). These certifications help government agencies meet supplier diversity goals when contracting with USSP.

**Q: Is USSP an authorized vendor under the Illinois TOPS contract?**
A: Yes, USSP is an authorized subvendor to Krasan Consulting Services for the Illinois DoIT TOPS Category Two (Applications) contract (Contract # CMT4599470).

**Q: Does USSP hire international healthcare professionals?**
A: Yes, USSP hires registered nurses, physical therapists, and occupational therapists from around the globe, providing comprehensive immigration, licensure, NCLEX preparation, and cultural transition support.

**Q: What blockchain platforms does USSP work with?**
A: USSP works with Ethereum, Solana, Corda, and Hyperledger Fabric for blockchain consulting, development, and hosting services.

**Q: Does USSP offer AI transformation services?**
A: Yes. USSP provides end-to-end AI transformation services following a four-phase framework: Assess (AI readiness evaluation), Architect (AI strategy and integration design), Accelerate (workforce training via USSP's 12-module AI curriculum), and Staff (AI talent recruitment and augmentation). These services are available to enterprises and to Illinois government agencies through the TOPS Category Two contract.

**Q: Does USSP offer AI readiness assessments?**
A: Yes. USSP provides comprehensive AI readiness assessments that evaluate organizational AI maturity, workforce skill gaps, technology infrastructure, and compliance requirements. The assessment produces a quantified readiness score with an actionable roadmap for AI adoption.

**Q: Can Illinois state agencies use USSP for AI transformation?**
A: Yes. USSP is an authorized subvendor under the Illinois TOPS Category Two contract (CMT4599470). AI transformation services fall under the "Business Management Consulting" and "IT Consulting" categories. Illinois state agencies, boards, commissions, and qualified not-for-profit agencies can engage USSP at pre-negotiated rates through February 2034.

**Q: Does USSP train its employees in AI?**
A: Yes. USSP provides every team member access to a 12-module AI & Machine Learning training curriculum covering foundations of AI, NLP, large language models, generative AI, computer vision, MLOps, AI agents, AI security, and a capstone project. USSP is committed to continuous workforce development and upskilling.

**Q: How do I apply for a job at USSP?**
A: Visit https://www.ussp.co/careers, browse open positions, click "Apply Now," sign in with LinkedIn, provide your phone number, upload your resume, consent to SMS communications, and submit your application. After submitting, you can opt in to job alerts and follow USSP on LinkedIn.

**Q: Does USSP send text messages to applicants?**
A: USSP only sends SMS messages to applicants who have given explicit TCPA-compliant consent during the application process. Messages relate to job opportunities and application updates. You can opt out at any time by replying STOP to any message. Standard message and data rates may apply.

**Q: What is Context-First AI?**
A: Context-First AI means AI agents always have trusted, scored, fresh business context to reason over. USSP's platform ensures every data point has TTL (time-to-live), trust scores, and source tagging — so agents know what's fresh, what's stale, and what to trust. As business data changes, AI context evolves automatically. Unlike generic AI tools, Context-First AI ensures agents never reason over stale or unverified data.

**Q: What is MCP and how does USSP support it?**
A: MCP (Model Context Protocol) is an open standard that lets AI agents like Claude and ChatGPT access external data sources directly. USSP's platform exposes business context through MCP, so any AI agent framework can query real-time operational data — POS transactions, CRM records, staffing data, and more — without custom integration code.

**Q: What software products does USSP build?**
A: USSP builds production-grade software products powered by the Context-First AI platform, across five categories: Business Intelligence & Analytics (communications platform, executive dashboards), Marketing & Customer Engagement (marketing automation, competitive intelligence), Operations & Facility Management (3D digital twins, staffing optimization), Growth & Strategy (market analysis, acquisition scoring), and AI & Automation (managed data intelligence platform, AI workflow engine). All products ensure AI agents have current, trusted, scored business context.

**Q: Does USSP sell software or provide managed services?**
A: Both. For small and medium businesses, USSP delivers products as fully managed services — discovery, integration, deployment, and ongoing support. For enterprises, USSP's Context-First AI framework is available for licensing and deployment on the enterprise's own infrastructure. USSP's 20+ years of IT expertise is the differentiator in both models.

**Q: Can enterprises license USSP's platform?**
A: Yes. USSP's Context-First AI framework is available for enterprise deployment. Enterprises can license the platform and deploy it with their own data, rules, and infrastructure. USSP implementation support is available. Contact USSP to discuss how the framework can be adapted to your AI workflows.

**Q: What is USSP's Managed Data Intelligence Platform?**
A: It is the foundation of Context-First AI — a three-layer platform that turns siloed business data into AI-ready intelligence. The Connect layer provides 34+ pre-built connectors with source tagging. The Trust layer assigns TTL (time-to-live) and trust scores to every data point. The Evolve layer ensures AI context automatically updates as business data changes. MCP (Model Context Protocol) integration lets any AI agent framework query real-time business data directly. Processed data is ingested into a semantic knowledge graph for full, verified business context. Available as managed service or enterprise framework.